SupportHelp CentreUpdated: 24 Sep 2025

How can we help?

Find quick answers or reach our team about orders, delivery, payments, and more.

Popular topics

Start with the most requested answers.

Missing/incorrect items, food quality, non-delivery.

Areas we cover, ETAs, delays, no-contact delivery.

What we collect, how we use it, your rights.

Restaurants & home cooks — tools and commissions.

Order, payment & account help

Step-by-step answers to common questions.

Need help now?

We reply as quickly as possible.

Request a refund

Wrong/missing items or quality issues? We’ll sort it.

Delivery coverage & fees

See areas, ETAs, and no-contact options.

Become a partner

For restaurants and home cooks.

Safety & policies

Your data and experience matter to us.