PoliciesLast updated: 24 Sep 2025
Privacy Policy
We respect your privacy and design our systems to protect it.
What we collect
- Account details: name, email, phone, delivery addresses.
- Order history and payment meta (no full card storage on our servers).
- Device & usage data: logs, IP, browser, and cookies (see Cookie Preferences).
- Comms: support messages, feedback, ratings.
How we use your data
- Provide ordering, delivery, support, and fraud prevention.
- Transactional updates (order status, receipts). Marketing with consent.
- Analytics to improve menus, estimates, and performance.
Legal bases: contract, legitimate interests, legal obligations, and consent (where required).
Sharing & international transfers
We share necessary data with sellers, riders, payment processors, analytics/cloud vendors, and authorities where legally required, subject to appropriate safeguards (e.g., SCCs).
Retention, security & your rights
- Retention for as long as needed to provide services and comply with law.
- Technical & organizational measures protect your data (no system is 100% secure).
- Rights: access, correction, deletion, portability, objection/restriction, withdraw consent.
Cookie Preferences
Manage cookies anytime using the Cookie Preferences link in the footer. Essential cookies are required for core functionality.